Voice over Internet Protocol (VoIP) phones offer superior voice quality (high definition) over traditional phone service at a reduced cost. Elgon Networx installs quality VoIP phones at a fraction of the cost of a legacy phone system. VoIP offers more features including auto-attendant, hunt group, shared call appearance, unlimited extension, audio and video conferencing and security in a single platform.
Advantages of using VoIP
Call Quality – Advancement of voice standards have improved voice quality making a VoIP system sound better than traditional phone lines.
Simplified Equipment – With cloud hosted VoIP solutions, organizations don’t have to install a PBX onsite and employ an IT staff to maintain and configure it. All that is needed are phones and Internet connection.
Scalability – As your organization grows and more employees are hired, setup can be in minutes compared to hours/ days with tradition phone line.
Advances features – VoIP supports traditional calling features like call hold, transfer, caller ID and more. In addition it also supports call encryption, business tool integration like voicemail transcript.